Pendry Chicago Hotel Information
Frequently Asked Questions
Location
Pendry Chicago is located in The Loop, at the heart of the city, on the corner of N Michigan Avenue and E Wacker Place. We are conveniently a 4-minute walk from the Chicago River, a 6-minute walk to Millennium Park, and quick access to all attractions and transit networks. Our official address is 230 N Michigan Avenue, Chicago, IL 60601. Our front desk lobby entrance, motor drive and valet service are on the Wacker Place side of the building, 87 E Wacker Place, Chicago, IL 60601.
Pendry Chicago is conveniently located 12 miles from Chicago Midway International Airport (MDW), which is about 30 minutes by car or 30-35 minutes by train. The hotel is 19 miles from Chicago O’Hare International Airport (ORD), about 45 minutes by car or 40 minutes by train. If taking the train, head to either Clark/Lake or Washington/Wabash station – both are about a 10 minute walk from the hotel.
We do not offer airport transportation service. However, our concierge can make arrangements for any ground transportation in advance by calling (312) 777-9000.
General
Pendry Chicago is a pet-friendly hotel. We welcome dogs and cats for a $125 + tax fee per pet, which includes a $25 donation to PAWS Chicago, the Midwest’s largest No Kill humane organization. Please contact our concierge at (312) 777-9000 for further details.
Valet parking is available at Pendry Chicago for a nightly fee of $82 + tax and is available when you arrive on-site. Valet service is located on the Wacker Place side of the building.
Yes, we have EV charging stations available for guests for a nightly fee. Please contact valet at (312) 777-9000 for availability.
High-speed WiFi for hotel guests to use throughout their stay is included as part of Pendry Chicago’s destination fee.
Yes, Pendry Chicago offers ADA-accessible accommodations. To learn more, visit our ADA Accommodations page.
Yes, we offer complimentary rollaway beds upon request for select guestrooms. Please contact our front desk for more information at (312) 777-9000.
Complimentary cribs are available upon request. Please contact our front desk in advance for more information at (312) 777-9000.
Reservations
Check in is at 4:00pm at Pendry Chicago.
Check out is at 12:00pm at Pendry Chicago.
Pendry Chicago offers early check in if available for a fee, based on availability. If you plan to check in early, please contact our front desk at (312) 777-9000 prior to your arrival.
Pendry Chicago offers late check out for a fee, based on availability. If you plan to check out late, please contact our front desk at (312) 777-9000.
Yes, there is a minimum age requirement to check in at Pendry Chicago. You must be 18 years old to check in.
The cancellation policy varies based on the rate type or dates reserved. To view or modify a reservation, please visit the modify a reservation page using the reservation number and email used at time of booking or contact us at .
The nightly destination fee includes the following hotel amenities:
- Welcome Cocktail
- High-Speed WiFi
- In-Room Vittoria Coffee & Bottled Water
- Morning Lobby Coffee Cart
- Access to Fitness Center
- RunGo App
- Shoeshine Service
- Children’s Plush Toy Amenity
- Complimentary Printing up to 10 pages
- Complimentary Local Calls
The following items are available upon request, based on availability:
- Nightly Turndown Service
- Cadillac Transportation
- Baeo Organic Baby Bath Products
- Taylor Academy Guitar Series Program
- Use of Pendry X State Bikes (seasonal)
- Use of UPPAbaby Stay and Stroll Program
Amenities
Yes, Pendry Chicago offers in-room dining services 24 hours a day. For more information and menus, visit our In-Room Dining page.
Yes, Pendry Chicago has a state-of-the-art fitness center, located on the lower level, L2, of our hotel. Open 24 hours a day, our fitness center features Technogym fitness equipment, Peloton bikes, free weights and more to ensure that maintaining routines during your stay with us is convenient and comfortable. Our property also offers in-room digital workout systems, including Tonal, available in select guestrooms.
Pendry Chicago does not have a spa available on-site but works closely with our partner, AIRE Ancient Baths, to provide a unique relaxation experience with priority reservations and complimentary enhancements in addition to our on-site 24-hour fitness center. Please contact our concierge in advance for more information at (312) 777-9000.
Pendry Chicago offers over 13,000 sq. ft. of versatile meeting and special event space that accommodates parties from 10 – 500 guests. To learn more about our venues, visit our Meetings page.
Pendry Chicago offers an array of spacious yet comfortable venues as a stunning setting for your special day. Our wedding specialists are available to help you plan the perfect celebration every step of the way. To learn more about our venues, visit our Weddings page.
Nearby Attractions
Pendry Chicago is ideally located near several of Chicago’s top cultural attractions, including:
- Art Institute of Chicago – 0.5 miles (11-minute walk, 4-minute drive).
- Chicago Theatre – 0.3 miles (6-minute walk, 2-minute drive).
Pendry Chicago offers convenient access to several of the city’s most popular waterfront destinations along Lake Michigan:
- Navy Pier – 1.1 miles (25-minute walk, 6-minute drive).
- Shedd Aquarium – 1.8 miles (41-minute walk, 12-minute drive).
Pendry Chicago is located on the Magnificent Mile along North Michigan Avenue. This celebrated stretch of Chicago is known for its luxury shopping, renowned restaurants and iconic architectural landmarks.
Accessibility Information
- Property has Elevators
- Service Animals are Welcome
- Valet Parking for Vehicles Outfitted for Drivers in Wheelchairs
- Entrance to On-Site Fitness Center is Accessible
- Main Entrance is Accessible
- Meeting Spaces are Accessible
- On-Site Restaurants are Accessible
- Room and Suites Access through the Interior Corridor
- Accessible Vanities
- Adjustable Height Hand-Held Shower Wand
- Bathtub Grab Rails
- Closed Caption TV
- Deadbolts on Guestroom and Suite Doors
- Electronic Room Key
- Flashing Door Knockers
- Guestroom and Suite Doors Self-Closing
- Beds are Lowered in Mobility-Accessible Rooms
- Hearing Accessible Rooms and/or Kits
- Lever Handles on Guestroom Doors
- Lowered Viewports in Guestroom Doors
- Mobility Accessible Rooms
- Non-slip Grab Rails in the Bathroom
- Roll-in Shower
- Room Windows Open
- Safety Chains and/or Latches on Guest Doors
- Secondary Locks on Room Windows
- Viewports in Guestroom and Suite Doors