Pendry San Diego

Frequently Asked Questions

General

Where is Pendry San Diego located?

Pendry San Diego is located in the Gaslamp District at the corner of J Street and Fifth Avenue. We are conveniently located near Petco Park and the San Diego Convention Center. Our official address is 550 J Street, San Diego, CA 92101.

What is the closest airport? Do you offer airport transportation?

Pendry San Diego is conveniently located about 4 miles from SAN (about 12 minutes by car).

We do not offer airport transportation service. However, our concierge can make arrangements for any ground transportation in advance by calling (619) 738-7000.

Does Pendry San Diego allow pets?

Pendry San Diego is a pet-friendly hotel. Pendry San Diego welcomes all domestic dogs, for a fee of $100 + tax per stay. We also offer amenities for pets such as dog bowls, beds and treats. Due to health code, pets are not permitted indoors where food and drinks are served. No cats or other pets allowed.

Is parking available at the hotel?

Valet parking is available for one registered vehicle per guestroom for a nightly fee of $62 inclusive of tax.

Is there on-site charging available for electric vehicles?

Yes, we have on-site EV charging stations available for guests for a nightly fee of $20 inclusive of tax.

Is WiFi included in my stay?

High-speed WiFi for hotel guests to use throughout their stay is included as part of Pendry San Diego’s amenity fee.

Does Pendry San Diego have accessible accommodations? 

Yes, Pendry San Diego offers ADA-accessible accommodations. To learn more, visit our ADA Accommodations page.

Are extra beds or rollaway beds available?

Yes, we offer rollaway beds upon request for a nightly fee of $60 + tax. Please contact the front desk for more information.

Are cribs available?

Complimentary cribs are available upon request. Please contact our concierge at (619) 738-7000 in advance for more information.

Reservations

What time is check in at Pendry San Diego?

Check in is at 4:00pm at Pendry San Diego.

What time is check out at Pendry San Diego?

Check out is at 12:00pm at Pendry San Diego.

Do you offer early check in?

Pendry San Diego offers early check in based upon availability. If you plan to check in early, please contact the front desk prior to your arrival.

Do you offer late check out?

Pendry San Diego offers late check out for a fee, based on availability. If you plan to check out late, please contact the front desk.

Is there a minimum age requirement to check in?

Yes, there is a minimum age requirement to check in at Pendry San Diego. You must be 18 to check in.

What is the hotel cancellation policy? 

The cancellation policy at Pendry San Diego is specific to the reservation booked. To view or modify a reservation, please visit the modify a reservation page using the reservation number and email used at time of booking or contact us at (619) 738-7000.

What does the amenity fee include?

The nightly amenity fee includes the following hotel amenities:

  • Welcome Cocktail
  • High-Speed WiFi
  • In-Room Espresso Machine
  • Morning Coffee & Tea in Provisional
  • Access to Fitness Center
  • Cadillac Ride & Drive Program
  • UPPAbaby Stroller Program
  • Sector 9 Skateboard Program
  • Children’s Amenities
  • Pet Amenities
  • Use of the Business Center
  • Turndown Service upon request
  • Complimentary Local Calls
  • Complimentary Printing up to 10 pages
  • Taylor Academy Guitar Stay and Strum Program
  • Shoeshine Service

How can I view my stay summary at Pendry San Diego?

For billing information and folio requests, please contact reservations by calling (619) 738-7000.

Amenities

Does Pendry San Diego offer room service? What are the hours?

Yes, Pendry San Diego offers in-room dining services 24 hours a day. For more information and menus, visit our In-Room Dining page.

Does Pendry San Diego have a hotel gym or fitness center? What are the hours?

Yes, Pendry San Diego has a state-of-the-art fitness center, located on the 3rd floor of our hotel. Open 24 hours a day, our fitness center features the latest cardio and strength-training equipment to ensure that maintaining routines during your stay with us is convenient and comfortable.

Does Pendry San Diego have a spa? What are the hours?

Yes, Pendry San Diego has a spa at the hotel, located on the 3rd floor. Open daily from 9:00am – 7:00pm, Spa Pendry offers an array of beauty and body treatments in an intimate setting.

Is there a pool at the hotel?

Yes, there is a pool at Pendry San Diego. Located on the 3rd floor, our rooftop pool is open daily from 9:00am – 9:00pm. To learn more about the Pendry Pool & Spa Membership options, visit our membership details page here.

Do you have meeting and event spaces?

Pendry San Diego offers over 35,000 sq. ft of versatile meeting and special event space that accommodates parties from 12 to 700 guests. To learn more about our space, visit our Meetings & Events page.

Can I have my wedding at Pendry San Diego?

Pendry San Diego offers an array of spacious yet comfortable venues as a stunning setting for your special day. Our wedding specialists are available to help you plan the perfect celebration every step of the way. To learn more about our venues, visit our Weddings page.

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