Pendry Manhattan West city view in daytime

Frequently Asked Questions

General

Where is Pendry Manhattan West located?

Pendry Manhattan West is located in Midtown West at 10th and 33rd Street. We are conveniently located a 6-minute walk from The High Line and Moynihan Train Hall and Penn Station. Our official address is 438 W 33rd Street, New York, New York 10001.

What is the closest airport? Do you offer airport transportation?

Pendry Manhattan West is located 9 miles from LGA (about 25 minutes by car), 15 miles from EWR (about 25 minutes by car) and 30 miles from JFK (about 1 hour by car).

We do not offer complimentary airport transportation service. However, our Guest Services team can make arrangements for any ground transportation in advance by calling (212) 933-7000.

Does Pendry Manhattan West allow pets? 

Pendry Manhattan West is a pet-friendly hotel. We welcome dogs up to 60 pounds for a fee of $250 + tax per stay. Please contact our guest services team at (212) 933-7000 for further details.

Is parking available at the hotel?

Valet parking is available at Pendry Manhattan West for a nightly fee of $90 for standard vehicles and $105 for SUVs and oversized vehicles. Please reserve ahead of time by contacting our guest services team at (212) 933-7000.

Is there on-site charging available for electric vehicles?

No, we do not have on-site EV charging stations available.

Is WiFi included in my stay?

Pendry Manhattan West offers complimentary high-speed WiFi for hotel guests to use throughout their stay.

Does Pendry Manhattan West have accessible accommodations?

Yes, Pendry Manhattan West offers ADA-accessible accommodations. To learn more, visit our ADA Accommodations page.

Are extra beds or rollaway beds available?

Yes, we offer rollaway beds and cots upon request for a fee in select suites only. Please contact our guest services team at (212) 933-7000 for more information.

Are cribs available?

Complimentary cribs are available upon request. Please contact our guest services team at (212) 933-7000 in advance for more information.

Reservations

What time is check in at Pendry Manhattan West?

Check in is at 4:00pm at Pendry Manhattan West.

What time is check out at Pendry Manhattan West?

Check out is at 12:00pm at Pendry Manhattan West.

Do you offer early check in?

Pendry Manhattan West offers complimentary early check in, based on availability. If you plan to check in early, please contact our guest services team at (212) 933-7000 prior to your arrival.

Do you offer late check out?

Pendry Manhattan West offers late check out based on availability for $100 + tax per additional hour past 12:00pm, anything after 6:00pm incurs an additional night’s fee. If you plan to check out late, please contact our Guest Services team at (212) 933-7000.

Is there a minimum age requirement to check in?

Yes, there is a minimum age requirement to check in at Pendry Manhattan West. You must be 18 to check in.

What is the hotel cancellation policy?

The cancellation policy at Pendry Manhattan West is specific to the reservation booked. To view or modify a reservation, please visit the modify a reservation page using the reservation number and email used at time of booking or contact us at .

How can I view my stay summary at Pendry Manhattan West?

For billing information and folio requests, please contact reservations by calling .

Amenities

Does Pendry Manhattan West offer room service? What are the hours?

Yes, Pendry Manhattan West offers in-room dining services 24 hours a day. For more information and menus, visit our In-Room Dining page.

Does Pendry Manhattan West have a hotel gym or fitness center? What are the hours?

Yes, Pendry Manhattan West has a state-of-the-art fitness center and Movement studio, located on the 4th floor of our hotel. Open 24 hours a day, our fitness center features Technogym fitness equipment, Peloton bikes, free weights and more to ensure that maintaining routines during your stay with us is convenient and comfortable.

Do you have meeting and event spaces?

Pendry Manhattan West offers over 6,000 sq. ft of versatile meeting and special event space that accommodates parties from 10 to 200 guests. To learn more about our space, visit our Meetings & Events page.

Can I have my wedding at Pendry Manhattan West?

Pendry Manhattan West offers an array of spacious yet comfortable venues as a stunning setting for your special day. Our wedding specialists are available to help you plan the perfect celebration every step of the way. To learn more about our venues, visit our Weddings page.

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