The rooftop pool at Pendry West Hollywood, a boutique West Hollywood hotel

Frequently Asked Questions

General

Where is Pendry West Hollywood located?

Pendry West Hollywood is located in the Hollywood Hills on The Sunset Strip. Our official address is 8430 Sunset Boulevard, West Hollywood, CA 90069.

What is the closest airport? Do you offer airport transportation? 

Pendry West Hollywood is located about 14 miles from LAX.

We do not offer airport transportation service. However, our concierge can make arrangements for any ground transportation in advance by calling (323) 918-3404.

Does Pendry West Hollywood allow pets? 

Pendry West Hollywood is a pet-friendly hotel. We welcome all domesticated animals for a fee of $150. 

Is parking available at the hotel?  

Valet parking is available at Pendry West Hollywood for a nightly fee of $70. Please reserve ahead of time by contacting our concierge team at (323) 918-3404.

Is there on-site charging available for electric vehicles?

Yes, we have complimentary on-site EV charging stations available for guest use.

Is WiFi included in my stay?

High-speed WiFi for hotel guests to use throughout their stay is included as part of Pendry West Hollywood’s amenity fee. 

Does Pendry West Hollywood have accessible accommodations? 

Yes, Pendry West Hollywood offers ADA-accessible accommodations. To learn more, visit our ADA Accommodations page.

Does Pendry West Hollywood offer a shuttle service? 

Pendry West Hollywood’s Cadillac Ride & Drive Program offers guests complimentary transportation within the vicinity of the property, which can be reserved by contacting our concierge at (323) 918-3404.

Are extra beds or rollaway beds available?

Yes, we offer rollaway beds in all accommodations except Queen Queen guestrooms upon request for a nightly fee of $50 + tax. Please contact the front desk at (310) 928-9000 for more information.

Are cribs available?

Complimentary cribs are available upon request. Please contact our front desk at (310) 928-9000 in advance for more information. 

Reservations 

What time is check in at Pendry West Hollywood?

Check in is at 4:00pm at Pendry West Hollywood.

What time is check out at Pendry West Hollywood?

Check out is at 12:00pm at Pendry West Hollywood.

Do you offer early check in? 

Pendry West Hollywood offers early check in based on availability. If you plan to check in early, please contact our front desk team at (310) 928-9000 prior to your availability.

Do you offer late check-out? 

Pendry West Hollywood offers late check out based on availability for a half-day rate after 3:00pm. Anything after 5:00pm incurs an additional night’s fee. If you plan to check out late, please contact our front desk team at (310) 928-9000.

Is there a minimum age requirement to check in? 

Yes, there is a minimum age requirement to check in at Pendry West Hollywood. You must be 21 to check in. 

What is the hotel cancellation policy? 

The cancellation policy at Pendry West Hollywood is specific to the reservation booked. To view or modify a reservation, please visit the modify a reservation page using the reservation number and email used at time of booking or contact us at (310) 928-6066

What does the amenity fee include? 

The nightly amenity fee includes the following hotel amenities: 

  • Welcome Beverage 
  • High-Speed WiFi
  • In-Room Espresso Machine
  • Morning Coffee & Tea
  • 24-Hour Fitness Center
  • Access to Spa Pendry Steam Room and Lockers
  • Cadillac Ride & Drive Program
  • Children’s Amenities
  • Turndown Service upon request
  • Complimentary Local Calls
  • Fridge or Microwave
  • Complimentary Printing up to 10 pages
  • Taylor Academy Guitar Sunset Sounds Program
  • Shoeshine Service

How can I view my stay summary at Pendry West Hollywood?

For billing information and folio requests, please contact reservations by calling (310) 928-6066.

Amenities

Does Pendry West Hollywood offer room service? What are the hours? 

Yes, Pendry West Hollywood offers in-room dining services 24 hours a day. For more information and menus, visit our In-Room Dining page. 

Does Pendry West Hollywood have a hotel gym or fitness center? What are the hours?

Yes, Pendry West Hollywood has a state-of-the-art fitness center, located on the 2nd floor of our hotel. Open 24 hours a day, our fitness center features Technogym and Element+ equipment to ensure that maintaining routines during your stay with us is convenient and comfortable.

Does Pendry West Hollywood have a spa? What are the hours?

Yes, Pendry West Hollywood has a spa at the hotel, located on the 2nd floor. Open daily from 9:00am – 6:00pm, Spa Pendry offers an array of beauty and body treatments in an intimate setting.

Is there a pool at the hotel? 

Yes, there is a pool at Pendry West Hollywood. Located on the Rooftop Level, our pool is open daily from 7:00am – 7:00pm. Only registered guests are welcome to enjoy pool access.

Do you have meeting and event spaces? 

Pendry West Hollywood offers over 30,000 sq. ft. of versatile meeting and special event space that accommodates parties from 80 to 180 guests. To learn more about our space, visit our Meetings & Events page.

Can I have my wedding at Pendry West Hollywood? 

Pendry West Hollywood offers an array of spacious yet comfortable venues as a stunning setting for your special day. Our wedding specialists are available to help you plan the perfect celebration every step of the way. To learn more about our venues, visit our Weddings page.

 

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